What is the cost of an initial consultation?
The initial consultation is free and takes about 50 minutes. If you would like to schedule an initial consultation, please email us at email@example.com
How long are sessions?
Initial consultations and counseling sessions are 50 minutes in length.
What is your fee?
Nicholas D Thompson, LCSW - $180/session
Jake Lohwater, LCSW - $160/session
Megan Fruvellhoff, LCSW - $160/session
How often would my child or I come in?
We recommend starting with weekly sessions in order to build a solid connection and a foundation for working together. It can be difficult to build momentum in the therapeutic process when meeting less than weekly, especially when there is an occasional cancellation. Once there’s a sense that progress is being made, we can talk about transitioning to every other week and continue to decrease session frequency from there.
When and where do you see clients?
We work out of two offices at 3393 Iris Ave in north Boulder. However, when the weather is agreeable, we like to go outdoors and walk with clients. We may walk down to Howard Heuston Park to play basketball, toss a ball around, or any other activity the client enjoys. We have afternoon and evening sessions available; all sessions are by appointment.
What is the best way to contact you?
The best way to contact us is by email. If we receive an email, text, or phone call that we deem clinically sensitive or that requires an in-depth response, we will ask that you schedule a phone session or in-person session. Due to licensing requirements, we are not permitted to offer clinical advice over email or texts.
What forms of payment do you accept?
We accept cash, check, and credit/debit cards (this includes HSA cards). With all card payments, there is a 3% surcharge added to the session fee. Payment is due at the time of service. We require all clients to provide a credit/debit card to be kept on file so that if cash or check payment is not provided at the time of service, we can charge the card. This policy has been put into place due to the significant amount of time spent having to secure payment in the past.
Do you take insurance?
We are not currently accepting insurance. However, we are happy to email itemized receipts for submission to insurance companies for consideration of third-party reimbursement. Your insurance will need to accept “out of network” providers. The amount of reimbursement will depend on the insurance coverage/plan, but on average is 50-80% of the total costs after the deductible is met. Since health plans vary widely, we suggest you contact your insurance provider to determine what the out-of-network benefits are for behavioral health/counseling services.
What questions should I ask my insurance about out-of-network providers?
What are my out-of-network benefits for outpatient therapy/behavioral health?
How many sessions per year does my insurance cover?
What is the reimbursement rate per session?
What is my deductible? How much of it have I met? When does it renew?
Is preauthorization required from my primary care doctor?
What are the benefits of paying out-of-pocket?
When using “out of network” benefits, insurance companies can mandate a diagnosis, oversee health records, and may seek access to therapy records/ information. They may also limit the number of therapy sessions per year, regardless of the circumstances. When considering the implications of using insurance, paying out-of-pocket is a better option for some clients due to the privacy and freedom it provides.
What is your cancellation policy?
A 48-hour notice is required to cancel an appointment. Clients who cancel with less than 48-hours notice will be charged the full fee, unless there is a significant life/death event (i.e., car accident, family death, major emergency). Cancellations for Monday sessions must occur by the Friday before the scheduled sessions. If the client is ill, phone calls or Skype/Facetime can be used in lieu of face-to-face meetings in my office. In the case of child/teen illness, the time will be used for a meeting or phone call with parents.
Are you available after hours in case of emergencies?
We do not operate an emergency practice, and we are not available after hours in cases of crisis or medical emergency. In the event of a crisis or medical emergency, please call 911 for help or go directly to the local hospital emergency room.